A dedicated and bilingual professional (Fluent in Cantonese, Mandarin, and English) with a strong background in User Experience (UX) & digital design. I bring a unique perspective to retail sales by combining "Human-Centred Design" principles with customer service—focusing on understanding customer needs to provide tailored product recommendations. Highly responsible and independent, I am eager to leverage my digital skills to assist the store not only with sales and operations but also with social media marketing and promotional materials.